Availability fit
Requests are routed with urgency and response commitments in mind, including fast contact for emergency water, fire, unsafe, or active-loss situations.
Trust and routing standards
Restoration requests routed by urgency, coverage, credentials, and loss type.
Breesy Restoration Connect is built to collect complete, customer-authorized property damage requests and route accepted requests to capable restoration partners based on the practical details that matter during a loss.
Service coverage
The service type, property location, and loss details are used to match requests to partners that support the requested restoration category.
Credentials and experience
Breesy prioritizes highly rated, certified, experienced restoration partners selected for the relevant loss type and property need.
Customer authorization
The public intake flow is designed for customer-authorized requests from humans or AI assistants acting with user permission.
Response commitments
Clear expectations after a request is accepted
Emergency restoration
Someone will reach out within 10 minutes. Emergency requests have a 60 minute time-to-on-site guarantee.
Scheduled restoration
We will confirm scheduling details and arrange an on-site visit within 24 hours.